Betting Rules & Regulations

Game-Specific Rules

• Slots: All slot games are played and settled based on the rules of the game provider. Paytables are available within each slot game, showing payout amounts for each combination.
• Roulette: Bets are placed on the wheel outcome. If a wheel malfunction occurs, all bets are void. In the case of multiple zeroes, each zero is treated as an individual outcome.
• Blackjack: Players aim to get a hand value closer to 21 than the dealer without going over. Bets are settled immediately once the hand is completed.
• Poker (Casino Poker Games): Each poker variant has specific rules detailed in the game’s help section. For any discrepancies or malfunctions, the game is voided.

Live Casino Rules

• Interaction with Dealers and Players: Players must follow the game rules and respect the dealer and other players. Abusive behavior can result in account suspension.
• Bet Timing: Bets must be placed within the designated time frame for each round. Bets placed after the timer ends will not be accepted.
• Technical Issues: In case of a technical issue affecting the game, such as video stream failure, bets are voided and stakes are returned.

Bet Limits

• Minimum and Maximum Bets: Each game has specific betting limits displayed at the table. Exceeding these limits will prevent the bet from being placed.
• Payout Limits: Maximum payout amounts are capped for some games. These limits are displayed in the game rules section.

Malfunctions and Errors

• Malfunction Void: If a game malfunctions, all related bets are void, and stakes are returned. This applies to both RNG (Random Number Generator) and live dealer games.
• Dealer Errors: If a dealer error occurs that affects the game outcome (e.g., dealing errors), the round may be voided, and all bets refunded.

House Edge and Fair Play

• House Edge Disclosure: Each game is designed with a specific house edge. Information about the house edge is available within the game help section to promote fair play.
• Random Number Generator (RNG): All digital games operate with a certified RNG to ensure randomness and fairness. BetAdrian complies with industry standards to maintain a fair gaming environment.

Official Results

• Primary Source: All bets are settled based on official results provided by the event’s governing body (e.g., FIFA for football, ATP for tennis). The result as declared at the end of the event is considered final for settlement purposes.
• Result Changes: Any subsequent changes to the official result after the event concludes, such as disciplinary actions or appeals, will not affect settled bets.

Payout Time

• Immediate Payouts: Most winning bets are credited to your account immediately upon confirmation of the result. This applies to most markets, including in-play and standard pre-match bets.
• Delayed Payouts: In some cases, such as controversial results or disputes, payouts may be delayed until the official outcome is fully verified.
• Account Credits: Winnings are automatically added to your account balance. It is your responsibility to verify that winnings have been correctly credited.

Disputes and Errors

• Dispute Resolution: If you believe a casino game outcome has been settled incorrectly or if you encounter an issue with a transaction, contact BetAdrian’s customer support team within 14 days of the incident. Provide detailed information about the game, bet, and any supporting evidence for review.
• Settling Errors: If a casino game is settled incorrectly due to an error (e.g., incorrect result, system malfunction), BetAdrian reserves the right to adjust the settlement to reflect the correct outcome. In cases of technical issues, the bet may be voided or re-settled.
• Reversed Bets: In rare cases where a significant error, such game misclassification, affects a bet’s outcome or settlement, BetAdrian may reverse the bet and refund the stake. This could also apply in instances of system failure or other issues affecting game fairness.

Void Bets

• Definition of Void: A void bet is treated as if the game round never took place. The stake is returned to the player's balance, and no winnings are paid.
• Conditions for Void Bets: Casino bets may be voided in cases such as technical malfunctions, interrupted game rounds, software or system errors, or incorrect game displays or payouts.
• Partial Voids: If a multi-round casino game (e.g., bonus rounds, feature rounds) has an affected segment, the impacted round may be voided while other completed rounds remain valid, depending on the provider’s rules.

Special Cases

• Game Malfunctions: Any malfunction of the casino game, software, or hardware will void all affected game rounds. Stakes from those rounds will be refunded, and winnings will be invalidated.
• Incomplete Game Rounds: If a game round does not complete due to interruption (e.g., disconnection), the round will either resume automatically or be settled based on the recorded result provided by the game provider.

Specific Casino Rules

• Slots: A game round is valid only when fully completed. If a round is interrupted due to technical issues, it will resume automatically or be settled based on the game provider’s final recorded outcome.
• Table Games: For games such as Blackjack, Roulette, or Baccarat, all bets placed and confirmed before the “No More Bets” announcement or system lock-in are considered valid. Bets placed after the cutoff will be rejected or voided.
• Live Casino: In the event of a dealer error, camera failure, or disconnection, the round may be voided or replayed according to the live provider’s rules. Confirmed bets remain valid unless the provider declares the round invalid.

Unforeseen Circumstances

• Game Errors: If a technical fault or error occurs during gameplay, all bets will be void, and the stakes will be refunded.
• Technical Failures: If an game is interrupted or abandoned due to technical failures beyond the control of BetAdrian, all bets will be treated as void.